Career and Projects

Career history and selected projects from Ted Tschopp.

Career

As an Enterprise Architect at Southern California Edison, I leverage over a decade of experience in guiding major stakeholders through complex tech landscapes, with past entrepreneurial successes including founding a prominent J.R.R. Tolkien community website and features in Wired Magazine, driven by a passion for pioneering futuristic technologies.

Enterprise Architect, Artificial Intelligence & Software at Southern California Edison, Rosemead, CA from January 2020 to Present

I am the Enterprise Architect for AI & Software. I provide strategic architecture leadership for SCE’s AI and software portfolios, shaping strategy, roadmaps, and frameworks for 500+ enterprise products. Align innovation with business outcomes, resilience, and regulatory expectations.

AI Strategic Leadership: Built and executed an enterprise AI strategy, enabling cross-functional adoption and measurable business outcomes.

AI Governance & Standards: Partnered with Legal, Information Governance, the AI CoE, and industry groups to establish AI governance frameworks and coding standards, embedding compliance, trust, and accountability across initiatives.

Enterprise Automation: Designed a desktop automation framework that deployed 300+ virtual employees, reducing manual workloads, slashing error rates, and unlocking enterprise-wide productivity and engagement gains.

AI-Driven IT Ops: Pioneered the shift from reactive IT operations to LLM-enabled AIOps. Automated telemetry analysis, incident correlation, and response, accelerating resolution times, reducing overhead, and setting a new standard of service resilience.

Business-Led Development: Architect and process owner for SCE’s first sanctioned business-partner development program since 1997, enabling 100+ developers to build and manage over 1,000 applications. This program democratized software creation, expanded innovation capacity, and established guardrails that balanced agility with enterprise compliance.

Enterprise Architect, Artificial Intelligence & Software at Southern California Edison

Ted Tschopp as Product Engineering and Build Process Manager

Process Manager for Engineering and Build Process at Southern California Edison, Rosemead, CA from January 2020 to Present

I oversee the end-to-end management and governance of Solutions Engineering and Build processes, serving as a key advisor for process improvement and best practices. I focus on optimizing performance metrics, maintaining detailed process documentation, and implementing quality standards to achieve a more efficient and effective operation. I actively engaged with stakeholders and resolved process issues, while facilitating smooth communication for any changes in the Solutions Engineering and Build processes.

Strategically extended the use of source control mechanisms from compliance-focused products to encompass all company offerings, enhancing code consistency and facilitating more efficient development cycles across the enterprise.

Formulated and led the implementation of a DevOps strategy, unifying software development and IT operations to enhance collaboration and accelerate time-to-market for new product features.

Championed a cultural shift within the organization by introducing and promoting Agile methodologies, fostering a more collaborative and adaptive work environment to better respond to business needs.

Attained Lean Six Sigma certification and leveraged it to conduct quarterly Kaizens, strategically refining the build and engineering processes to eliminate waste and enhance value to the business.

Established and enforced coding standards and secure coding practices across the development teams, elevating code quality and reducing vulnerabilities to fortify the company’s software products.

Senior Solution Architect for SCE.com at Southern California Edison, Rosemead, CA from January 2010 to January 2020

I served as the technical team lead and the single-point of contact for technical accountability on SCE's eCommerce channel, overseeing the project from concept through completion.

Reduced third-party vendor costs by 50% to deliver SCE’s first mobile app for iPhone and Android.

Cut costs of the SCE.com rebranding project from $13MM to under $1MM by implementing agile methodologies.

Represented SCE’s digital and web interests in the UNITE group and IBM Digital Experience Customer Advisory Council.

Increased user satisfaction ratings by 20 index points through a mobile-first strategy.

Supported business case development for a $70MM capital program.

Supported business case development for a $25MM capital program.

Drove a 40% increase in self-service transaction growth.

Boosted mobile page views by 1000%, reaching 40% of total site traffic.

Improved turn-on/off service transactions by 75% while reducing manual order processing by 70%.

Led the development of user privacy, security, and identity management upgrades.

Senior Solution Architect for SCE.com at Southern California Edison

A man sitting at a computer with 3 screens with code on them

Practice Lead - SAP Portal / Web at Southern California Edison, Irwindale, CA from September 2004 to January 2010

Served as a Senior Leader overseeing both SAP Portal and Web Development Teams at SCE, with a combined responsibility for more than 40 professionals in specialized domains.

Led a dedicated team of over 10 SAP Portal Developers, focusing on the development and maintenance of SCE’s SAP Portal with specialized expertise in SAP HCM and EAM.

Acted as the Practice Lead for a community of over 30 web developers, responsible for the development and ongoing maintenance of SCE’s enterprise-level websites.

Orchestrated the decommissioning of 150 legacy business applications, enhancing operational efficiency and resource optimization.

Engineered a data center routing solution at the Edison International (EIX) level, collaborating with stakeholders from Edison International companies and SCE.

Spearheaded the rebranding of the corporate intranet and Edison.com website, aligning both with organizational changes and earning accolades from the Web Marketing Association and The American Business Awards.

Presented on behalf of SCE at the NetWeaver Portal/BI Conference, sharing valuable insights into SCE’s SOA integration practices.

Acted as an annual judge for the Cal Poly CIS ITC web design competition, representing SCE and contributing to the broader web development community.

Founder and CTO of The One Ring - Tolkien Online, Pasadena, CA from April 1999 to September 2004

I founded and spearheaded the operations for a leading website dedicated to J.R.R. Tolkien and the Lord of the Rings. During my time there, the site gained notable recognition in the media landscape.

Garnered prestigious media coverage from outlets like Los Angeles Times, CNN, and The Guardian UK, establishing the website as an authoritative source in the field.

Featured in an extensive interview in the September 2001 issue of Wired Magazine, amplifying the site’s reputation and reach.

Achieved a top 10,000 ranking on Alexa, underlining the website’s popularity and impact in its niche.

Lord of the Rings wallpaper, in the style of layered landscapes, meticulously crafted scenes, dark and brooding, photo collage landscapes

A man drawing market research on a piece of wall, in the style of light gray and bronze, american consumer culture, text-based, stylish

Director of Technical Services at The Dohring Company, Glendale, CA from February 1994 to May 1999

Direct a multifaceted team overseeing market research, surveys, and call center operations targeting both customer and competitor landscapes. Act as a liaison between Quality and Sales divisions to enhance product reliability and accuracy. Conduct in-depth financial and demand forecasts, presenting key insights to executive leadership on a weekly basis. Champion continuous enhancements in reporting, survey administration, and call center efficiency, while also realizing cost savings. Articulate a forward-thinking vision for the technical services department and innovate new product offerings. Partner with the Director of Quality to prioritize customer satisfaction and product excellence. Engage daily with the founder and CEO while reporting to senior-level management.

Spearheaded the seamless transition from Microsoft Word for DOS 5.1 to Windows 95 and Microsoft Office 95, modernizing the company’s software infrastructure.

Innovated a novel product/market research report by synthesizing geospatial data and survey findings, utilizing Microsoft Word and MapInfo.

Elevated team productivity by 24% without increasing headcount through strategic process refinements, targeted training, and the utilization of advanced software tools.

Projects

From the comprehensive redesign of Southern California Edison's intranet and corporate websites to leading the innovative Edison SmartConnect project and creating unique digital applications like procedurally generated star constellations, I blend my expertise in web technologies and solution engineering to deliver projects that reshape our digital landscape.

Corporate Intranet Redesign

Project summary for the Corporate Intranet Redesign, detailing the update to the old design with new branding, introduction of various templates, menuing systems, and the implementation of AJAX and RSS, emphasizing improvements in the employee directory and paging system.

Developed a refreshed home page and seven unique templates incorporating the new Building the Future branding while bridging the gap between the existing ERP Portal solution and previous company branding.

Integrated various technologies including HTML, XML, RSS, AJAX, and Perl, utilizing a Netscape Web Server and a Sybase database to enhance user interaction and accessibility.

Acted as Solution Engineer, Database Administrator (DBA), and Developer to implement an AJAX RSS reader, content wells for “portlets”, and overhaul the employee directory and paging system—two of the most frequently used applications within the company.

Edison.com Redesign - Corporate Website

Details of the Edison.com redesign project, highlighting the collaboration with Corporate Communications and Investor Relations, the goal to update branding, and the technical backend improvements.

Led a collaborative project with Corporate Communications, Investor Relations, and an external design firm to revamp Edison International’s website, aiming for an “award-winning” design that honors the company’s century-long history as a California utility service provider.

Overhauled the website’s content structure and backend CMS to enhance the templating system, ensuring functionality across five distinct servers with unique domain names and assets.

Fulfilled multiple roles as the Architect, Solution Engineer, DBA, and Developer, utilizing technologies such as ASP, MSSQL, Microsoft Site Server, Windows 2003, HTML, RSS, Flash, XML, and JavaScript, contributing to the project’s recognition with 3 awards.

MyEdison.com - Corporate Portal

An overview of the MyEdison.com corporate portal project, detailing the integration of internally facing websites, use of technology, and the developer's role.

Spearheaded the integration of internal web platforms into a unified corporate portal, focusing on seamless linkage with the corporate directory and the integration of Factiva for enhanced news and reporting capabilities.

Adapted to corporate shifts following the acquisition of Plumtree by BEA Software and impending ERP decisions, ensuring the project’s alignment with organizational strategy and technology standards.

Took on the roles of Solution Engineer and Developer, working with technologies such as Plumtree, C#, B.NET, and J2EE, successfully engaging 500 users at the project’s peak.

Edison International Portal - Corporate Portal

A project overview of the corporate portal developed by Ted Tschopp using SAP Portal, Java, XHTMLB, and HTMLB.

Initiated a comprehensive project to create a corporate portal that consolidates all existing internal websites and previous portal initiatives, with a critical requirement for SAP integration, leading to the selection of the SAP Portal as the foundational technology.

Employed a range of technologies, including SAP Portal, Java, XHTMLB, and HTMLB, to build a cohesive and efficient portal system that aligns with the company’s operational needs.

Fulfilled the roles of Architect, Solution Engineer, and Developer, ensuring that the project met its main business objective of integrating seamlessly with SAP systems.

Edison SmartConnect

Key team member in SCE's Edison SmartConnect Project, overseeing installation of 5M smart meters, enhancing grid efficiency, and reducing energy demand. Significantly contributed to environmental conservation and improved customer energy management.

Led the web portal architectural design for SCE’s $1.6 billion Edison SmartConnect Project, integrating advanced smart meter technology across a 50,000-square-mile area, targeting over 5 million residential and small-business customers enabling real-time electricity tracking and two-way communication, contributing to a 1,000 MW reduction in grid demand and a 365,000 metric ton decrease in greenhouse gas emissions.

Directed the integration of web technologies like HTML, Flash, XML, and JavaScript to streamline customer interactions and digital accessibility in the SmartConnect project, aligning with SCE’s vision of a smart, customer-friendly energy grid.

Pioneered customer experience improvements in energy management, facilitating seamless service transfers and preparing for future integration with smart home and business technologies.